Effective Date: July 7, 2026

SEED Works Therapy ("SEEDworks," "we," "us," or "our") is committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.seedworkstherapy.com (the "Site"), including when you browse the Site, submit contact or referral forms, request services, subscribe to communications, or otherwise interact with us online.

This Privacy Policy applies only to information collected through the Site. It does not govern Protected Health Information (PHI) collected through the delivery of healthcare services, which is managed in accordance with applicable healthcare privacy laws, including HIPAA, and any separate Notice of Privacy Practices provided to clients.

1. Information We Collect

a. Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Mobile or telephone number
  • Mailing address
  • Organization, school district, employer, or job title
  • Information submitted through contact forms, referral forms, appointment requests, or employment  applications
  • Any additional information you choose to provide
b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring websites
  • General geographic location inferred from your IP address
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and referrals
  • Schedule and send appointment reminders
  • Provide customer support
  • Process employment applications
  • Improve our website and services
  • Communicate service-related information
  • Send marketing communications where permitted by law and where consent has been provided
  • Detect fraud, security incidents, or misuse
  • Comply with legal obligations

3. SMS Appointment Reminder Privacy

If you choose to receive SMS text messages from SEED Works Therapy, we may use your mobile phone
number to send:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Referral follow-ups
  • Service-related notifications

Your consent to receive SMS messages is voluntary and is not a condition of receiving services.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance,
reply HELP or contact us using the information provided below.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Operate essential website functionality
  • Remember your preferences
  • Measure website performance
  • Analyze visitor activity

These technologies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies (such as Google Analytics)

You may disable cookies through your browser settings; however, some portions of the Site may not function properly.

5. How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers who assist with website hosting, appointment scheduling, customer support, email  delivery, analytics, or other operational services
  • Government agencies or legal authorities when required by law
  • A successor organization in connection with a merger, acquisition, or sale of assets

Service providers are contractually required to protect your information and use it only for authorized
business purposes.
 
No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes.


Information sharing with subcontractors or service providers is permitted only to support business
operations such as appointment scheduling, customer service, website hosting, analytics, or text messaging services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Data Security

We employ industry-standard administrative, technical, and physical safeguards designed to protect
personal information against unauthorized access, disclosure, alteration, or destruction. Where sensitive
information is transmitted electronically, we use encryption technologies, such as Secure Socket Layer (SSL) or equivalent security measures, where appropriate.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy
Policy or as otherwise required by law.

8. Children's Privacy

This Site is intended for parents, guardians, educators, clinicians, and other adults.

We do not knowingly collect personal information from children under the age of 13 through this website.
If we learn that such information has been collected, we will promptly delete it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request a copy of your information
  • Opt out of marketing communications where applicable

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as
amended.

To exercise any applicable privacy rights, please contact us using the information below.

10. Third-Party Links

Our Site may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites and encourage you to review
their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The Effective Date at the top of this page reflects the latest revision. Any material changes will be posted on
this page.

12. HIPAA Statement

While this Privacy Policy governs information collected through our website, protected health information
(PHI) collected in connection with the provision of healthcare services is governed by applicable federal
and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act
(HIPAA), and our Notice of Privacy Practices.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please
contact us:

SEED Works Therapy

Address: 6701 Koll Center Parkway #250, Pleasanton, CA 94566

Email: communications@seedworkstherapy.com